Five Commitments Toward Trust for Teams:
1. When there's a gap between what I expected and what I experienced, I will choose believe the best about you.
2. When other people assume the worst about you, I'm going to come to your defense.
3. If what I experience begins to erode my trust in you, I will come to you directly about it. You never have to fear the consequences of a conversation I have with someone else about you until I have first talked to you.
4. When I become convinced I will be unable to deliver on a promise, I will inform you ahead of time.
5. When you confront me about the gaps I have created I will tell you the truth.
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